LIMITED WARRANTY TERMS

The Whiskertons Warranty is applicable to the following products:

• Cat Flower Fountain
• Fountain Accessories

WARRANTY PERIOD

The warranty period starts on the product delivery date and lasts for a total of 24 months. You have the option to extend your warranty by an additional 12 months. For more questions about extending your Whiskertons warranty, please contact support@whiskertons.com

WARRANTY COVERAGE

The Whiskertons Warranty covers any quality issues caused by a non-artificial reason. For the products in which this warranty applies to (please see the list of applicable products above), we will offer a one-time replacement for any parts or the entire product depending on the case.

We offer a 60-day money back guarantee for any reason and a 24-month warranty for any quality issues. Furthermore, the warranty is not applicable for refunds and can only be used for a one-time part / product replacement.

WARRANTY EXCLUSIONS

The Whiskertons Warranty does not apply to any of the following (not limited to):

• Use in commercial or industrial applications.
• Improper power supply such as low voltage, defective household wiring or inadequate fuses.
• Damage caused by external influences.
• Damage caused by use with non-approved products and accessories.
• Damage caused by operating the product outside the permitted or intended uses described in the user manual, such as using in abnormal operating conditions (extreme temperatures);
• Damage due to acts of nature, animals, lightning strikes, tornadoes, floods, fire, earthquakes, transportation or other external causes.

CONTACT INFORMATION

For customer support, please email us at support@whiskertons.com